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Privacy Policy

SmartLearning and its subsidiaries respect your privacy and that’s why we rely on the highest standards for secure transactions and customer information privacy. This privacy policy governs the way we collect and use information. All references within this policy to ‘We’, ‘Us’ and ‘Our’ refer to SmartLearning. Please read the following statement to learn more about our information gathering and dissemination practices.

COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION

We collect personally identifiable information (email address, name, phone number, etc.) from you whenever you make an enquiry. We would also use your contact information to send you offer newsletters and or similar information based on your previous visits and your interests.
This Privacy Policy describes how we use the personal information that we collect from you, or that you provide, when you:
visit any of our websites or portals (the “Website”);
use the educational courses and consultancy services (together the “Services”) that we provide;
or otherwise contact us.

Information We Collect

We collect personal information from you through the use of forms, which may be on paper or on our Websites, such as when you login to access our Services, signup to receive our newsletters, register for information, or make a purchase or commence a course of study.When you create an account on our Websites you have the opportunity to provide us with information about any special requirements, such as dietary requirements, that you may have. We also collect personal information from you when you communicate with us for any reason, including by email, postal mail or telephone, and when you use our Services.
In addition, We may record and store the telephone conversations you have to any of our offices for the purposes of quality control, staff training, and/or to prevent or detect crime.If you choose to provide us with information you explicitly grant your consent to us using that information as is necessary to provide Services to you.We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may also disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and conditions or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users.

SmartLearning, its subsidiaries and affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. In the event that such a transaction occurs, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

USE OF DEMOGRAPHIC DATA

We use your personal information to provide personalised client services. To an extent we use your personal information to market to you, we will provide you with the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

COOKIES

A ‘cookie’ is a small file that is stored by a web server to recognise you and store your preferences on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive. You may adjust the settings on your browser to refuse cookies but our site may not work properly if you do so. We may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and track your usage of our site. Our cookies do not contain any of your personally identifiable information.

PERSONAL INFORMATION

SOCIAL NETWORK

The Website may offer you the opportunity to share or follow information about us (or the Website or our Services) using third party social networking functionality (such as through “share this”, “like” or “follow” buttons).
We offer this functionality in order to generate interest in us, the Website and our Services among the members of your social networks, and to permit you to share and follow opinions, news and recommendations about us with your friends. However, you should be aware that sharing personal or non-personal information with a social network may result in that information being collected by the social network provider or result in that information being made publicly-available, including through Internet search engines.
Please note that we do not exercise any endorse or control the policies or practices of any third party social network whose functionality you may access through the Website.
You should always read the privacy policy of any social network through which you share information carefully in order to understand their specific privacy and information usage practices.

INTERNET-BASED TRANSFER

Given that the Internet is a global environment, using the Internet to collect and process personal information may involve the transmission of personal information on an international basis. Therefore, by browsing our Websites and communicating electronically with us, you acknowledge our processing of personal information in this way. However, we will endeavour to protect all personal information collected through the Websites in accordance with strict data protection standards.

ACCESS TO INFORMATION

Should you wish to access or update the personal information that we hold about you, please contact us using the contact details below. If you have an account on the Website you may also access and update your personal information by logging onto your account.

Your Consent

By using our Websites or agreeing to do business with us, you consent to the collection and use of information as outlined in within this document.

SECURITY PRECAUTIONS

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

NOTE

Our privacy policy is subject to change at any time without prior notice. Any changes will be posted on our website and become effective at the time of posting. To make sure you are aware of any changes, please review this policy periodically.

QUESTIONS

Questions regarding this statement should be directed to *office@smartlearninguk.com