FAQ’s

1.What training options do you have available?

We offer classroom and online live/ pre recorded sessions

2. How do I know what training type is most suitable for me?

It’s ok to be unsure about what you want. But it’s not ok to drift into a course or career that is not right for you. We want to help you make the right choice about your next career steps – and beyond.

Our SmartLearning Personality and Career Assessment is a validated, free-to-use questionnaire that helps you reflect on your skills, your strengths, your passions, your interests and your natural learning style. It assesses your answers and gives you a tailored profile that highlights the courses and career choices that suit your skills and preferences.

3. How  do I book or purchase training? How do I pay for my training?

You can book for your preferred course over the phone, or you can book online on our website using the add to cart functionality

4. How  long is the training program? How long does each class last for? 

Our training programme is dependent on the course you choose, but most of our classroom training is done within five days in a week while our live online training is done across 3 to 7 days, 2 hours per session

5. Do you provide interview preparation support?

We provide interview and one to one support and we also provide guidance on writing your CV

6. Do you provide training notes?

We provide material for you to review after the classroom /online training.

7. Do we offer job based and skill based training?

Our training programme is designed as an online /classroom led training course alongside practical hands-on work-based experience sessions with the use of industry tools

8. What experience do the instructors have?

We are a diverse team of IT experts. We all have our specialisms, but one thing we share is a passion for developing other people. We are active and experienced in the IT security sector, and between us, we have covered every role. SmartLearning training instructors have at least 12 years of’ industry training experience.

9. What are the chances of getting a job after the training?

The chances of getting a job are high. You need to apply yourself to it. We recommend individuals contact recruitment agencies to register their CV and enquire about vacancies. Our training will ensure you are work-ready, and our experienced staff will give you all the help and information available. We cannot, however, guarantee that our training will lead to employment.

10. Where are the classes held?

Classroom training is held at the “The Old Courthouse, New Rd Ave, Chatham ME4 6BE”

11. Who can I contact if I have any questions?

Our team is always on hand to help with clarifying any queries or questions you might have. You can reach us via email or telephone.

12. Who can do this course? Who is this course designed for?

Our courses are designed for learners at different levels, from beginners to advance level. For some of our more specialized courses, you might need some basic technical knowledge, please see course details for specifics.

13. Do I get a certificate after completion of the course?

You get a certificate of completion (non accredited)

14. What is the mentor program about?

SmartLearning Alumni Mentoring Programme is an initiative driven by the passion and commitment to help others, and to continue to develop professionally. The Mentoring Programme is designed to develop the skills and careers of both our alumni and our trainees.

 

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